1. Introduction
Fiintec Technologies ("Fiintec Technologies", "we", "us", or "our") provides software and technology services through this website. We respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have, in accordance with applicable data protection laws in the United Arab Emirates, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
By accessing or using our website and services, you agree to the collection and use of information as described in this policy.
2. Information We Collect
2.1 Information You Provide
- Contact details such as your name, email address, and phone number when you fill out a form, subscribe, or contact us
- Company or business details if you inquire about our services
- Any information you voluntarily submit through inquiry, support, or feedback forms
2.2 Information Collected Automatically
- Device and browser information (IP address, browser type, operating system)
- Usage data such as pages visited, time spent, and referring website
- Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use the information we collect to:
- Operate, maintain, and improve our website and services
- Respond to inquiries, support requests, and communications
- Send updates, marketing communications, or service notices (where you have consented)
- Monitor and analyze usage trends to improve user experience
- Comply with legal obligations and protect our rights
4. Sharing of Information
We do not sell your personal data. We may share information with:
- Service providers who support our website hosting, analytics, or communications, under confidentiality obligations
- Affiliated platforms operated under our group, where you choose to engage with those services
- Authorities or regulators where required by law or to protect our legal rights
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, after which it is securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember preferences, understand how visitors use the site, and improve performance. You can control or disable cookies through your browser settings; doing so may affect certain website features.
7. Data Security
We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction or updating of inaccurate data
- Request deletion of your personal data
- Withdraw consent to marketing communications at any time
To exercise any of these rights, please contact us using the details in Section 10.
9. Children's Privacy
Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children.
10. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Fiintec Technologies
Email: privacy@fiintec.com
Location: the United Arab Emirates
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Continued use of our website after changes constitutes acceptance of the updated policy.